See exactly how it works
Fourteen short videos for family members and care staff, filmed on a real Senior Streamers TV. Each one covers one part of the box, so you can jump straight to what you need.
Recorded in October 2026. A few menu labels have changed since; for example, Manage Contacts and Manage Groups are now one Contacts & Groups card.
Welcome (0:29)
What this guide covers.
1. Setting up the box (3:56)
The five-minute setup for each resident: name, birthday, language, PIN, photo and interests.
2. The Main Menu and the remote (1:27)
Every button on the remote, and how to find your way around.
3. Watching TV (2:07)
The TV Guide, categories and Favorites.
4. On-demand videos (2:01)
Golden Oldies by decade, episodes, Autoplay and the playback controls.
5. Playlists and the Video Scheduler (2:47)
Build a playlist from any source and play it on a schedule.
6. Contacts and groups (3:30)
Add family, friends and care staff, with photos, and group them.
7. Video calls with Senior Moments (2:19)
Choose who to call, enter the PIN, and talk on the big screen.
8. Messages from family (4:19)
Private links, Who Can Send, reading and replying to messages.
9. Call requests (1:39)
When family ask for a call: Answer, or Not now with a reply.
10. Sending videos from a phone (2:09)
My Videos, Add from Phone, and approving a new phone.
11. Recording and sharing videos (2:10)
Record a video message on the TV and send it to family.
12. Your phone as a remote (1:54)
Use an approved phone's Remote tab like the real remote.
13. Keeping things running (3:00)
Show QR Code, Configure WiFi, the speed test and data usage.
Still have a question?
Call our customer care team at 760-576-7661, or email info@seniorstreamer.com.