HDMI, power and internet. That's it.
No dish, no headend, no coax. Each Senior Streamers box plugs into the TV and connects to the internet over Wi-Fi. Here is what your IT and maintenance team should know.
What's in the box
Senior Streamers box
A small, quiet computer that sits by the TV, with a little display showing the time and connection.
Voice remote
Big, labeled buttons, plus a MIC button for spoken commands.
Camera & microphone
For video calls and recording video messages on the TV.
Wi-Fi adapter & cables
A Wi-Fi 6 adapter, power supply and HDMI cable.
What each room needs
- A TV with an HDMI input. Smart TV not required. Most TVs also let Senior Streamers turn them on and switch inputs automatically through HDMI control (often called CEC, Anynet+, Bravia Sync or SimpLink).
- A power outlet near the TV.
- Internet: your community's Wi-Fi, or an Ethernet jack in the room with our adapter.
Wi-Fi and wired rooms
- Wi-Fi 6 in every box. Each box uses a current-generation Wi-Fi 6 adapter on 2.4 and 5 GHz for strong, reliable streaming.
- Weak Wi-Fi, but Ethernet in the room? We provide a small adapter that plugs into the room's Ethernet jack and creates local Wi-Fi. The Senior Streamers box uses it, and so can the resident's phone or tablet.
- Works with guest networks. If your network limits outgoing traffic, we'll send your IT team the short list of connections to allow.
Plan for the TVs playing at the same time
Moving TV from cable to the internet means planning internet capacity. What matters is how many TVs stream at once at your busiest hour, not how many rooms you have.
| TVs streaming at once | Plan for about |
|---|---|
| 10 | 50–80 Mbps |
| 25 | 125–200 Mbps |
| 50 | 250–400 Mbps |
| 100 | 500–800 Mbps |
- Plan on about 5–8 Mbps per HD stream, a common figure for streaming HD video.
- Not every room watches at once. Many communities see a fraction of TVs on at the busiest hour.
- Picture quality adjusts automatically, so a busy network lowers sharpness before it stops a show.
- Run the Internet Speed Test from any TV's Main Menu to check a room.
- Video calls use less than an HD stream, and the Video Call Data Usage card shows how much calls have used.
These are planning estimates. We're happy to review your network with your IT team before a rollout.
How setup works
Plug in
Connect the box to the TV's HDMI port and to power. Plug in the camera and microphone. The box starts by itself and the TV switches to it.
Connect
Choose the Wi-Fi network on the TV and type the password with the on-screen keyboard. A phone can also help, using the box's own setup Wi-Fi and the QR codes on screen.
Personalize
A five-minute on-screen setup for the resident: name, birthday, language, a calling PIN, a photo and interests. Then add family to Contacts. Our customer care team guides you through the first ones.
Support and upkeep
- Each box reports its health, like internet, Wi-Fi and TV connection, to our support team, so we can help without a site visit
- The channel guide and the classic library update automatically every day
- Clear on-screen notices if the TV connection or microphone has a problem, instead of a blank screen
- Remote Help lets a trusted helper operate the TV from elsewhere, with the resident's permission
Security notes for IT
- The box's own setup Wi-Fi is walled off from your network: phones on it can never reach your local network
- New phones and computers must be approved on the TV before they can send videos or act as a remote
- Messages from family travel encrypted and are deleted from our server once delivered
- No resident logins or passwords to manage; calls are protected by each resident's PIN
Talk to us about your network
We'll help your IT team plan bandwidth and Wi-Fi before the first box ships.